Shipping policy

We offer free USA shipping via USPS Priority Mail on qualifying orders. The current free shipping threshold is shown at checkout and in the banner at the top of our site. This offer applies to USA orders only.

Orders that do not qualify for free shipping are charged a flat rate at checkout, based on weight and destination. Orders typically ship within 72 hours of purchase, with delivery in 3-6 business days via USPS Priority Mail.

International orders (outside the USA) are shipped via USPS International Express and are not eligible for free shipping regardless of order value. International shipping starts from $49.95, with Canada from $36.95. Delivery times vary by destination.

Arctic Heat USA is not liable for any customs fees, duties, or taxes imposed on international shipments — these are the responsibility of the customer. We are not responsible for delays caused by carrier transit times or customs processing.